FAQ

What types of products do you offer for dogs and cats?

We provide a wide range of products for dogs and cats, including interactive toys, cozy beds, feeding bowls, leashes, collars, and many other accessories designed for your pet’s well-being.

Do you offer international shipping?

Yes! We offer free worldwide shipping, including to the U.S., Canada, the U.K., and Australia.

How long does shipping take?

Delivery times vary depending on the destination. Typically, orders are delivered within 5 to 15 business days.

What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure payment options.

How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number. You can track your order anytime by visiting our tracking page here: Track Your Pawtaa Order.

What should I do if I receive a defective or incorrect item?

If you receive a damaged or incorrect product, please contact our customer service within 30 days of receiving your order. We will arrange a return or exchange for you.

Do you offer eco-friendly or sustainable products?

Yes! We are committed to providing eco-friendly products. Our sustainable collection includes items made from durable, non-toxic materials that are safe for pets and the environment.

How do I choose the right size for pet clothing or accessories?

Each product page includes a detailed size guide. We recommend measuring your pet and referring to the guide to ensure the best fit.

How can I contact customer support?

You can reach us via email at pawtaa@contact.com. Our team is available Monday to Friday, 9 AM to 6 PM.